Below are the key policies and guidelines that govern your use of the Broker Genix platform. By using our services, you agree to the following:
Users must be 18 years or older and comply with all local laws applicable to trading and investing. By creating an account, you agree to provide accurate information and maintain the security of your login credentials. Broker Genix reserves the right to suspend or terminate accounts found in violation of these terms.
Broker Genix provides 24/7 support via live chat, email, and helpdesk channels. While we strive to address all inquiries promptly, response times may vary depending on the nature of the request. Prime Members may receive prioritized support.
All content, technology, algorithms, and intellectual property on the Broker Genix platform remain the exclusive property of Broker Genix. Users are granted limited, non-transferable rights to access and use the platform for personal trading purposes only.
Broker Genix offers its services “as-is” and makes no express or implied guarantees regarding profitability, uptime, or trading outcomes. While our AI and tools are designed for optimal performance, market risks are inherent and trading decisions remain the user’s responsibility.
Users may not use the platform for money laundering, fraud, or any activity that violates local or international laws. Automated bots, hacks, and third-party scripts are strictly prohibited. Violations may result in permanent account suspension and legal action.
All deposits, withdrawals, and subscription fees are final and non-refundable unless otherwise stated. Users must ensure their payment information is accurate. Broker Genix does not guarantee refund eligibility for losses incurred during trading activities.
Any free balance, bonus, or coupon provided by Broker Genix is subject to specific terms. These may include withdrawal limits, trading volume requirements, and expiration dates. Abuse or misuse of promotional offers may result in removal of bonuses or account penalties.